Digital Governance and Service Delivery Enhancement

Evaluating and improving digital government services to enhance public service delivery and citizen engagement.

Active

Project Details

Project Timeline

Start Date

October 10, 2024

End Date

April 10, 2026

Duration

18 months

Team Size

11 members

Project Overview

This project focuses on enhancing digital governance systems to improve public service delivery and citizen satisfaction.

Project Scope:

  • Assessment of current digital government services
  • Citizen satisfaction and usage surveys
  • System improvement recommendations
  • Pilot implementation of enhanced services

Target Services:

  • Business registration and licensing
  • Tax administration and compliance
  • Land registration and management
  • Citizen feedback and complaint systems
18
Months Duration
11
Team Members
1
Publications

Project Publications

Digital Governance and Public Service Delivery in Uganda: Opportunities and Challenges

Mary Kanyesigye, Chris Mukiza, Arthur Bainomugisha 2025
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