Digital Governance and Service Delivery Enhancement
Evaluating and improving digital government services to enhance public service delivery and citizen engagement.
Active
Project Details
Research Area
Funding Grant
Status
Active
Project Timeline
Start Date
October 10, 2024
End Date
April 10, 2026
Duration
18 months
Team Size
11 members
Project Overview
This project focuses on enhancing digital governance systems to improve public service delivery and citizen satisfaction.
Project Scope:
- Assessment of current digital government services
- Citizen satisfaction and usage surveys
- System improvement recommendations
- Pilot implementation of enhanced services
Target Services:
- Business registration and licensing
- Tax administration and compliance
- Land registration and management
- Citizen feedback and complaint systems
18
Months Duration
11
Team Members
1
Publications
Project Publications
Digital Governance and Public Service Delivery in Uganda: Opportunities and Challenges
Mary Kanyesigye, Chris Mukiza, Arthur Bainomugisha
2025
Read Publication →
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